Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
I have a problem with my Malwerbytes account, I deleted the account on which the license numbers were assigned, then I created an account with the same e-mail address, but I can't assign my licenses.. or licenses assigned to the e-mail address.. PLEASE HELP
Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
I won these licenses in competitions, the problem is in the account settings ... I think they are written to the e-mail address and unfortunately not here .... I wrote to help
Posts: 19,393
Threads: 8,941
Thanks Received:
32,406 in 9,290 posts
Thanks Given: 4,309
Joined: Sep 2015
Reputation:
2,718
View All
Can you check your PM folder to get a copy of the licenses again?
Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
But I have a key .. it was assigned to my account ... I accidentally deleted the account, and when I created a new one with the same data, I can't add these keys again
Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
the key works .. only that it can not be managed on the account and after some time it will become useless
Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
I wrote to support and am waiting for a reply
Posts: 88
Threads: 13
Thanks Received:
152 in 76 posts
Thanks Given: 116
Joined: Dec 2018
Reputation:
1
Only postpaid purchases can be registered to the account.
Posts: 1,271
Threads: 303
Thanks Received:
2,115 in 979 posts
Thanks Given: 1,271
Joined: Jan 2018
Reputation:
55
That's why the license was registered on my deleted account